Computerworld Strategic Programs & Events

ComputerWorld IM World

June 16-18, 2008 · Gaylord National Resort and Convention Center, Washington, DC

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Featured Presenters 2008

Gordon Arnold, Chair, SNIA Storage Security Industry Forum, (and Senior Technical Staff, Security and Storage Strategy, IBM)
Gordon Arnold is the technical strategy lead for storage software for IBM. Gordon defines strategy and roadmaps for storage software including Information on Demand, security, compliance, data governance, and archive/backup products.

Gordon joined IBM through acquisition in 1994. Prior to joining IBM he worked in a variety of technical and development management positions for e-mail and directory integration company Soft-Switch. His focus in IBM has been on large scale Internet deployments, security, and for the last 6 years storage. He was part of the core team which brought to market our storage virtualization offerings.

Gordon has a BA in Liberal Arts and Sciences from the University of Illinois, over 25 years experience in IT products development, and holds the Senior Technical Staff Member grade in IBM. He is currently chair of the Storage Security Industry Forum of SNIA.

Curt Aubley
Curt Aubley, Chief Technology Officer, Operations & Next Generation Solutions, Lockheed Martin
Curt Aubley is responsible for leading the creation of next generation infrastructure and service management solutions for Lockheed Martin IS &GS customers. In addition to his expertise in secure high performance virtualization solutions, Aubley leads Lockheed Martin's NextGen innovation and vendor techology evaluation team which investigates next generation customer-focused solution innovations. Mr. Aubley had led architecture and engineering efforts of large scale billion dollar end-to-end managed service contracts. He holds a multitude of technology certifications (CISSP, MSCE, and others) and received his BS in electrical engineering from Northeastern University and his computer engineering graduate work at the Air Force Institute of Technology. Aubley has more than 20 years of technology and leadership experience and is an author of articles, papers, and books on varied technology subjects.

Jean Bozman, Research Vice President, Enterprise Servers, IDC
Jean S. Bozman is a well-respected IT professional with more than 20 years of experience covering the worldwide markets for operating environments, servers and the workloads that run on servers. Ms. Bozman began her career at IDC in 1996, focusing on the worldwide market for server operating systems. In her current role as research vice president in IDC's Enterprise Server Group, she analyzes the worldwide server market and she manages the Clustering and Availability Software (CLAS) market research for IDC. Ms. Bozman is widely quoted in business publications, including BusinessWeek and Investors Business Daily; in daily newspapers, including the San Jose Mercury News and Los Angeles Times; and in online publications, such as CNET (news.com), Bloomberg and Reuters.

Prior to joining IDC, Ms. Bozman was an editor at Computerworld. She started Computerworld's Chicago Bureau in 1987, initiating Computerworld's coverage in the Midwest, and she moved to California as the publication's Senior West Coast Editor in 1989, covering the open-systems market. Ms. Bozman holds a B.S. in earth and space sciences from the State University of New York (SUNY) at Stony Brook and a master's degree from Stanford University.

Brian Cobb
Brian Cobb, Senior Vice President, Technology Infrastructure & Operations, Fannie Mae
Brian Cobb is Fannie Mae's Senior Vice President - Technology Infrastructure & Operations. He reports directly to the Executive Vice President and Chief Operating Officer (COO). Mr. Cobb is responsible for the operational as well as the strategic direction of the technology infrastructure, including engineering and architecture. He supports the company's critical technology platforms – including the engineering and operations of Fannie Mae's hardware and software systems, networks and telecommunications, end user technology, customer interaction centers, command centers, internet infrastructure, and data centers. Mr. Cobb joined Fannie Mae in 2000 as Director of Administration for the Technology Management Center.

Previously, Mr. Cobb was a Director of Information Technology at Primark's Financial Information Division, Bethesda, Maryland. He was a Director of Information and Technology Services at Hagler Bailly, Inc., Arlington, Virginia. For both, Mr. Cobb managed organizations that were responsible for computer systems platforms, networks, voice systems, end user computing, and help desks, as well as software development for Internet/Intranet applications. He has also held engineering and information technology positions at General Motors, Corning, and Xerox ® Corporation.

Michael Fishman
Michael Fishman, SNIA Data Management Forum Education Chair, (and Chief Technology Officer for Backup Platforms, EMC)
Michael Fishman, Chief Technology Officer for Backup Platforms, EMC Mike Fishman has spent over 20 years with EMC as a specialist in information solutions working on backup, restore, replication and content management. Mike's responsibilities are divided between investigating strategic technologies for future products and architecting and delivering data protection solutions for data consumers. Michael has been involved since inception with the EMC Disk Library product operating as Chief Technologist.

Michael is active within the Storage Networking Industry Association. Mike has chaired technical working groups, worked on the SMIS specification and is currently the education chair for the SNIA Data Management Forum.


John Frech
John Frech, Director of Worldwide Sales, IBM Tivoli
John Frech is the Director of Worldwide Sales for Tivoli's Business Automation Software. This includes the core distributed systems management and Service Management software from IBM Tivoli. He is responsible for generating approximately $1.2 billion for IBM by direct and indirect sales teams globally in addition to integrating 7 major acquisitions into IBM Tivoli. Currently, Tivoli Business Automation is outgrowing HP, CA, and BMC by 2-3x, extending our market share leadership.

Prior to John's current position, he has lead Tivoli Worldwide sales teams for both Business Automation/Performance Automation and Security over the past 3 years. In 2004, John was part of a transformation team that helped IBM Software Japan's management increase productivity, change processes, change culture and exceed revenue budget for the first time in over 12 quarters. Marking a dramatic turnaround in business results for IBM Japan, which is IBM's 2nd largest market behind the United States.

John has over 20 years in software sales and software sales management. Starting in 1987 with Lotus Development Corp., then moving to IBM with OS/2, WebSphere and Tivoli.

John received a Bachelor of Economics from the University of Missouri and currently lives in the Texas hill country just outside of Austin, TX USA.

Larry Freeman
Larry Freeman, SNIA DMF Deduplication & Space Reduction Group Co-Chair, (and Senior Product Marketing Manager for Storage Efficiency, NetApp)
During his 25 career in the data storage industry, Larry has held various Engineering, Sales and Product Management positions with companies such as Data General, Telex Computer Products, NEC, Spectra Logic, and NetApp.

A frequent speaker and author, Larry's current role at NetApp is providing clarity around data storage efficiency techniques, including deduplication. Larry is co-chair of SNIA's Data Deduplication and Space Reduction Special Interest Group, and is also active in the SNIA Green Storage Initiative.

Christopher Fries, Solution Development Manager, Hewlett-Packard Company
Chris Fries, HP Personal Systems Group Americas Commercial Solutions.

In his 12+ years with HP, Chris has held a number of leading roles in Sales, Marketing, and Operations and has been working with HP's Client Virtualization offerings in excess of 4 years. His extensive experience with remote client solutions affords a unique perspective on customer requirements and how these solutions are being applied across various industries to resolve specific business issues.

Dennis Gaughan
Dennis Gaughan, Senior Analyst , AMR Research, Inc.
Dennis Gaughan brings over 15 years of experience in corporate information technology and software product marketing to his role as research director at AMR Research. Dennis, a member of the market services team, focuses on IT management and service oriented architecture. He also contributes to research on governance, risk and compliance (GRC). During his tenure as an analyst at AMR Research, Dennis has lead the research for many infrastructure technologies including mobile, RFID, messaging, collaboration, integration and development tools.

Dennis re-joins AMR Research from IBM Corporation, where he was responsible for the product strategy and marketing for the Tivoli security portfolio within IBM's Software Group. Prior to joining AMR Research, Dennis held a variety of IT management positions, including a term as senior analyst for PepsiCo. His experience running an IT organization as well as developing and supporting applications have contributed to his research expertise in IT governance.

Dennis has spoken on IT strategy, SOA and enabling technologies at several industry conferences, and is frequently quoted in the business and technology press.

Dennis is a graduate of Boston College and has completed additional course work in managing technology strategy at MIT's Sloan School of Management.

Bob Gill
Bob Gill, Managing Director, TheInfoPro
As Managing Director for TheInfoPro's Server Sector, Bob is the industry source on Server Virtualization, Blade Servers, and Operating systems including Windows and Linux. Bob has over 25 years experience in Information Technology. Prior to TheInfoPro, Bob spent 15 years in senior management and analyst positions with Gartner Group. As an analyst, his areas of expertise involved networking, operating systems, media management and rights technology, and security. His major accomplishments included the launch of a business unit that synthesized findings from statistically-driven quantitative market research, combined with technology and vertical market expertise. His previous experience includes technical, development, sales, and management positions at AT&T, Western Electric, and Bell Labs. He also ran his own IT implementation consultancy, and was VP of Business Development for an IT VAR.

Jacob Hall
Jacob Hall, Vice President and Chief Architect, Corporate and Investment Banking, Wachovia Corporation
Jacob Hall is the Vice President / Chief Architect for Wachovia's Corporate and Investment Banking (CIB) division. In this capacity, he manages the divisions' architectural direction for operating systems, high performance computing, networking, storage, and data centers internationally. In a previous role, Hall was a senior platform architect where he managed the emerging technologies lab and led the creation of SOA designs for a high speed messaging bus, reporting services and other mission critical platforms to service major enterprise applications. In addition to serving on customer advisory boards for two major software companies, Hall served as CTO to a National Non-Profit called RAINN and co-created the nations first online hotline for survivors of abuse. He also represents Wachovia as a technology advisory council member for the Urban League within the local community. Prior to joining Wachovia, Hall worked for an electronic bond trading startup called XBond, various financial services consulting firms, an application service provider, and for First Union Capital Markets in the Research and Development group. Hall earned a Bachelor of Science degree in information technology from Capella University.

Ken Harbin
Ken Harbin, President and Chief Technology Officer, PHD Technologies Inc.
PHD Technologies Inc. co-founder and President/CEO, Ken Harbin, has worked in the development of virtualization solutions since 2000 and is considered a leading virtualization expert. Harbin has over 20 years of work experience in the areas of software design and development. His work experience includes consulting, software design/impementation and speaker.

Mr. Harbin has worked both as a software consultant and developer with local state and federal governments and corporate organizations such as: United States Navy, Rutgers University, Dell Inc., Fidelity Investments, Siemens and Tiffany & Co. among others.

Ronda Henning, CISSP-ISSAP, ISSMP, CISM
Ronda Henning, CISSP-ISSAP, ISSMP, CISM, Senior Scientist, Information Assurance Capability Owner, Harris Corporation
Ronda Henning, CISSP-ISSAP, ISSMP, CISM, is the Senior Scientist for Security and Privacy at Harris Corporation; a Melbourne, Florida based international communications company. Ms. Henning is responsible for the corporate security vision for Harris' product and services offerings. Previously, she was the Network Security Manager for the FAA Telecommunication Infrastructure (FTI) Program, responsible for securing the FAA's Wide Area Network. :Prior to her employment at Harris, Ms. Henning worked in information security research and development at the National Security Agency. Ms. Henning holds an M.B.A. from the Florida Institute of Technology, an M.S. in Computer Science from Johns Hopkins University and a B.A. from the University of Pittsburgh. A frequent speaker on enterprise information security processes and assurance, Ms. Henning has over 50 refereed publications on various security topics.

Drew Hiltz
Drew Hiltz, Chief Technology Officer, Natixis Capital Markets, Inc.
Drew Hiltz is the Deputy Chief Information Officer at Natixis Capital Markets Inc, formerly IXIS Capital Markets. Natixis Capital Markets is part of the NATIXIS group formed in 2006 in the merger between the French banks, Groupe Caisse D'Epargne and Group Banque Populaire both of which are headquartered in Paris, France. Mr. Hiltz was previously the Chief Technology Officer for IXIS and had been Vice President, Information Technology for Greenwich Capital Markets, a primary dealer in US government securities. Mr. Hiltz was employed by Citicorp, Dun & Bradstreet and Mobius Management Systems, and has been work in technology for over 20 years the majority of which have been focused on financial services.

Mr. Hiltz's responsibilities included day-to-day management of all aspects of the technology operations and systems development at Natixis CM. He is responsible for the proper deployment of technology for the Natixis trading environment including cost management and continuous availability of critical systems. Mr. Hiltz is a member of a number of Natixis's management committees including Business Continuity Planning; Security; and Technology. In the past Mr. Hiltz has been directly responsible for strategic technology planning, application development, database design and support, delivery of real-time market data, communications and network administration, and systems administration on mainframe, Unix and Wintel systems.

A graduate of Fairfield University, Mr. Hiltz holds a Bachelor of Science in Finance and a minor in Biology. Drew was introduced to computers in 1974 while programming APL on a Honeywell mid-range computer system shared between the town high schools and the local university. Mr. Hiltz has received technology certifications from Epson, Apple, Sybase and Cisco; was an instructor in application development & database design; and has deployed application on a range of large and small systems. He has been a guest speaker for a number of technology groups and companies.

Ronald Housch
Ronald Housch, Deputy Chief Information Officer, Air National Guard
Mr. Ron Housch was appointed the Air National Guard (ANG) Associate Chief Information Officer in March 2006. He is responsible for implementing the Clinger-Cohen Act, Federal Information Security Management Act, and other statutory requirements regarding the acquisition, management, and use of the Air National Guard's information and information technology resources, to include the ANG's mobile and fixed computing and communications infrastructure. Mr. Housch also provides executive oversight for the ANG's Continuation of Operations IT and Communications infrastructure to ensure continuity in event of a terrorist attack, major disaster, or other national emergency. He previously served as the Warfighter Systems Integration Advisor for the ANG's Command, Control, Computer and Communications Directorate.

Mr. Housch has served over 30 years in the Department of Defense as a uniformed member, contracted employee and currently as a federal civil servant. He began his career as an Air Force enlistee in 1975 specializing in digital electronics and communications. After 16 years of honorable service, Mr. Housch transitioned from active duty into the Air National Guard where he retired as a Chief Master Sergeant in 1997. In 2000, Mr. Housch's expertise returned him to the ANG as a contracted employee and in 2003 he returned to federal service.

Mr. Housch entered the Department of Defense Chief Information Officer Program in 2004 at National Defense University, Fort Lesley J. McNair, Washington, D.C., and was presented his CIO Certification in April 2005. In his effort to continually update his professional education, Mr. Housch is currently pursuing a Bachelor of Science in Business – Information Technology Management degree from Western Governors University.

An avid amateur photographer, Mr. Housch lives in Springfield, Va., with his wife, Melinda.

Michael Israel
Michael Israel, Senior Vice President of Information Services, Six Flags, Inc.
Michael Israel, Six Flags Senior Vice President, Information Services, brings over 18 years experience in the IT industry, with particular expertise in the planning and design of storage area networks, IT operations, standards and migration planning.

Mr. Israel manages a staff of over 80 full time IS professionals and 60 seasonal employees at 29 theme parks nationwide. He has been responsible for large scale system migrations in which he has designed and implemented system and storage rollouts for clients with system populations from 100-10,000 units. With a prime focus on reducing operating expenses he has focused on delivering solutions geared towards the specific business requirements of each client.

He holds a Masters in Business Administration from Saint John's University in New York.

Warren Jones, Chief Information Officer, Pillsbury, Winthrop, Shaw, Pittman, LLP
Warren currently serves as Chief Information Officer for Pillsbury Winthrop Shaw Pittman LLP, a global law firm. In thirteen years with the legal industry, Warren has led technology modernization efforts and systems mergers for two of the world's largest law firms. He began his career as a Cryptologist and Naval Officer where for seven years he helped advance ‘least cost routing' and graphical network management with the design of the TSM satellite data network management system.

For twenty-two years, Warren has worked to study and address a broad array of challenges related to science, technology and business. From laboratory research studying how metal fatigue affects telecommunications at age 13 to the development of practical network and software systems leveraging Information and Operations theory at age 26 to leading Merger projects at age 39, Warren has a unique blend of skills and experience.

Joe Kennedy
Joe Kennedy, Vice President of Technology Architecture, R&D and User Experience , State Street Corporation
Joe Kennedy is the Vice President of Technology Architecture, R&D and User Experience and responsible for establishing enterprise technology vision, architectural principals and internationalization of State Street's enterprise portal. His team selects and integrates new technologies, builds custom solutions and establishes new strategic frameworks and processes. Prior to working on my.statestreet.com, Joe was Vice President of Architecture for State Street's Enterprise Client Integration group where he is credited with establishing ETL, Open Source, Environment Configuration Management, Content Management, Session Management solutions and Information Delivery Architecture. Prior to State Street, Joe was the Head of World Wide Internet and Intranet Technology at PAREXEL International.

Murshid Khan
Murshid Khan, Chief Information Officer, Stewart Title, Inc.
Murshid Khan was named Stewart Chief Information Officer (CIO) in April 2007. As CIO, Khan has the overall responsibilities for the Stewart IT environment globally.

Khan has 18 years of experience leading and managing complex IT operations in high-tech, financial/insurance, manufacturing and media & entertainment industries. Prior to joining Stewart, Murshid worked for The Walt Disney Company as an IT executive and managed Disney's global telecom strategy, architecture & advanced services.

He has a Bachelor of Science degree in electrical engineering from the Florida Institute of Technology.

Cathy Kirch
Cathy Kirch, Process Consultant, Infrastructure Services, Allstate Insurance
Cathy is an IT Process Consultant with Allstate Insurance Company. She has held various positions within the company the past 21 years, including Project Manager, Systems Architect, Database Engineer, Transaction Management Technician, Systems Programmer, Application Programmer and Systems trainer. These positions have touched on all aspects of ITIL processes in both formal and informal methods. Cathy received her ITIL® Service Manager certification in May 2004 and is a member of Allstate's IT Service Management group. Cathy has previously presented at the Pink Elephant Americas in Mexico City(2007), IT Service Management Conferences 10(2006), 11(2007), and 12(2008) as well as the Pink Elephant Governance Symposium(2005) and was the recipient of the 2006 ITIL Practitioner of the year award as well as a member of the "Project of the Year" award in 2007 for the Enterprise roleout of Change Management. Cathy holds additional certifications, such as ITIL IPSR, IPAD, IPRC, CobiT Essentials, and Oracle Network Specialist and Oracle DBA. Currently, Cathy is pursuing her ITIL Diploma.

Cathy is here today to share with you how ITIL process can be implemented as an Enterprise process, creating a bridge between Infrastructure Services and the Application Support world at Allstate Insurance.

Jim Livingston
Jim Livingston, Director, Data Resource Center & IT Infrastructure, University of Utah Health Care Information Technology Services
Jim Livingston, Director, Data Resource Center & IT Infrastructure, University of Utah Health Care Information Technology Services

Jim has a 24 year career in information technology, which includes four years in the banking industry and 20 years in the healthcare industry. Jim has been with University Health Care for 18 years. Jim has an extensive background in healthcare data, healthcare applications and IT infrastructure. Through various positions he has gained a broad set of experience and has been very successful in moving UUHC forward with its IT needs. Some key accomplishments have been the implementation of an enterprise data warehouse, implementation of a state-of-the-art virtualized data storage infrastructure that has received national attention, implementation of a virtualized server infrastructure, and instrumental in bringing electronic medical records to UUHC.

Michael Matuszak
Michael Matuszak, Vice President, Infrastructure Operations, National City Corporation
Michael Matuszak is currently VP of Infrastructure Operations at National City Corporation. In this position, it is his responsibility to oversee a number of IT operational departments – including the data centers. His current projects include the design and build out of two new, state-of-the-art, high density data centers and the complete re-design of National City's Disaster Recovery Program.

Michael came to National City in 2002 from Nationwide Insurance, where he was the Director of Claims Systems Programming. Prior to Nationwide, Michael held several progressive management positions within BMC Software, Inc. Responsibilities included designing and building BMC Software Service, managing the Global Service and Technology Partners, as well as oversight and planning the BMC World Users' Conference each year. He spent considerable time consulting and presenting on Enterprise Management topics throughout Europe, North America, and Asia during this time as well.

Prior to BMC, Michael held several different technical positions, including time as an officer in the United States Army.

Michael is an active member of several of the councils within the Corporate Executive Board (CEB) and is a published member of The Data Center Executive Council (DCOC). He holds both BA and MA degrees from Bowling Green State University.

Colin Mayne, Infrastructure Senior Director, GTI Distributed Technology Support, JPMorgan Chase
Colin Mayne is Infrastructure Senior Director at JP Morgan Chase central IT department named GTI. His role is within the Distributed (UNIX and Windows) Server team and is responsible for Global Monitoring and Instrumentation Services. This includes Event Monitoring, Performance/Capacity, Hardware Monitoring and Power Consumption Monitoring.
With an extensive IT Systems Management background, he has previously served as a consultant for companies globally. Prior to joining Bank One as full time employee (with JP Morgan Chase merger 6 weeks after signing up), he ran various consulting companies for 20 years.
These companies started in the country of his birth, South Africa, and then expanded to Europe, USA and Australia. These companies supplied consulting services, software and hardware within the Mainframe and Distributed Environments. This also covered areas of disciplines in Systems Management, Enterprise Architecture, Data Warehousing, Business Intelligence, Business Continuity, Facilities Management and Systems Automation.
Mr. Mayne earned a Bachelor's degree in Computer Sciences from the University of Witwatersrand Johannesburg, South Africa.

Joseph McCartin
Joseph McCartin, Senior Vice President and Chief Information Officer, National City Corporation
Joseph T. McCartin is a senior vice president and chief information officer for National City Corporation. In this role, he is responsible for leading the company's Information Services organization in meeting business needs, establishing strategy and developing new technology initiatives for the corporation.

Mr. McCartin joined the corporation in 2003.

Prior to his career with National City, Mr. McCartin served as a consultant and engagement leader with the CIO practice of the Feld Group, which is known for building high-performing technology organizations in major corporations. From 1998-2002, Mr. McCartin was the chief information officer at Fleet Mortgage Group in Columbia, South Carolina, where he also founded and served as president of Celeris Financial Services, an e-commerce division. Before joining Fleet, Mr. McCartin served in the capacity of vice president and chief information office for GE Capital Mortgage Services in Cherry Hill, New Jersey. From 1993-1997, he was chief information officer with Banc One Mortgage in Indianapolis. Prior to his career in financial services, Mr. McCartin served in the United States Air Force from 1984-1993. During this time, he participated in a Joint Chiefs of Staff program to strengthen technical and strategic collaboration among all branches of the armed services.

Ron Milton
Ron Milton, Executive Vice President, Computerworld
Ron manages the events business, awards programs, and strategic programs for IT management in existing and emerging technology sectors. Milton leads the team responsible for maintaining IT executive relationships, creating content, sponsor sales, operations, marketing, and audience development for these 40-50 events and 8 awards programs per year. Ron founded brands such as Premier 100®, Storage Networking World®, Business Intelligence Perspectives® and Green IT Symposium®. Ron frequently emcees industry conferences and moderates IT industry technology panels and roundtables at both multi-day conferences and regional events. He is also responsible for the same businesses at InfoWorld® and the Computerworld Honors Program®.

He has 25 years of experience in information technology, serving in both vendor and information technology management positions. Before his current role at IDG, Ron was Senior Vice President of CXO Media and General Manager of CIO Magazine's Executive Program Division. Prior to joining Computerworld in 1999, he was President and CEO of IDG's Internet Commerce (ICE) business unit, which he founded in 1996 as a start-up business, and was a pioneer in using e-commerce systems and web marketing. He was a 1996 recipient of the coveted IDG Chairman's Award for the most successful start-up business globally. Before joining IDG, Milton spent five years as Vice President/Partner of GLA Computer Systems, a software developer and channel integrator. He also held a variety of general management positions in channel management, field sales and marketing at Honeywell Information Systems and Bull HN. He holds degrees from Sir George Williams University and Concordia University.

Christopher Mines
Christopher Mines, Senior Vice President, Forrester Research
A 10-year veteran of Forrester, Chris is an analyst working with clients at global technology suppliers to improve their market position and strategy execution. He researches the overarching relationships of enterprise IT buyers with their strategic suppliers, especially the advent of environmental considerations in IT decision-making ("green IT").

Prior to rejoining Forrester's analyst team, Chris led Forrester's US research organization from 2002 to 2006. In this role, Christ was responsible for setting the firm's overall research agenda, budgeting and staffing, and developing high-impact research methodologies. Including the Forrester Wave™ and Technographics®, Chris was also responsible for research integration with Cigna information Group, which Forrester acquired in 2003.

Over the past decade, Chris has led Forrester's research initiatives for IT and business executives in the automotive, consumer electronics, and telecom industries. He keynoted Forrester's flagship Executive Strategy Forum twice, oversaw the agenda and content for its Technology Leadership and Telecom Industry Forums, and published groundbreaking research, including "The Seeds of the Next Big Thing", "Six New Technologies for Improving Business Results", and "Telecom Reconstructed". He has spoken at numerous industry events and with top-tier media outlets on a diverse range of topics, including consumer broadband adoption, linking IT spending to business performance, the impact of the Internet on telecommunications, and managing innovation in IT organizations.

Before joining Forrester, Chris was a principal at CeoPartners Research, consulting for leading technology companies, including Hewlett-Packard, AT & T, and Intel. During the 1980s, he was with the investment bank Cowen & Company, where he headed its research coverage of the networking industry. He also worked at The Yankee Group as a telecom industry analyst. He began his career as a member of technical staff at IBM's network software labs.

Chris holds degrees from Harvard's Kennedy School of Government and the University of Pennsylvania.

Richard Nitzsche, AIA LEED® AP
Richard Nitzsche, AIA LEED® AP, Principal and Chief Information Officer, Perkins+Will
Richard is a licensed Architect, a LEED Accredited Professional, a Principal of Perkins+Will. He joined the firm in 2001 coming from McClier/AECOM. He started his career at Skidmore, Owings & Merrill where he was heavily involved in the development of the IBM/SOM Architecture and Engineering Series (AES) software suite.

Richard's interest in computers in Architecture began as an undergraduate at Ohio State, where he took a sequence of courses that introduced computer-aided architectural design. His first programs were in Fortran IV, on punch cards; and eventually he graduated to Tektronix green screen monitors. He was intrigued by thought of what designers could do with computers, to do the heavy lifting of perspective rendering, etc. He finished his MArch (also at OSU) with a thesis and a system for animation of 3D architectural models.

Richard has been involved in IT management/leadership for about 12 years now and has worked with clients such as American Airlines, Anderson Consulting and Bank of America, as well as prominent utilities like Nicor, ComEd, Ameritech, NIPSCO, Peoples Energy and Illinois Power. He has also taught at Columbia College and Kent State University and had numerous engagements as a speaker, panelist or contributing author representing technology perspectives as they apply to the architecture and engineering industry.

Richard and his wife Lori have 3 children, and he looks forward to retirement when he'll have time to practice architecture again.

Mary Patry
Mary Patry, Vice President, IT Infrastructure, American Red Cross
Mary Leonardo Patry is vice president of the IT Infrastructure Services Division for the American Red Cross. In her role as a senior leader, Ms. Patry provides technology platform and network services to American Red Cross lines of business. She is responsible for IT Customer Support, End-User Support, Application Support, Telecommunications, IT Operations, Configuration Management, and IT Deployment and Training. Her work is keenly focused on not only improving support at national headquarters but throughout the American Red Cross, including IT products and services for chapters, blood regions and service areas.

Prior to joining the Red Cross in 2006, Ms. Patry was the chief information officer (CIO) of Educap, Inc., a $350 million financial services organization specializing in online student lending. There, she worked on an interim assignment where she built an IT organization and architect technology strategy and solutions. She also oversaw the company's help desk,
networking, operations, telephony, QA, production support, systems development and project planning.

Before she began her work at Educap, Ms. Patry served as the CIO for SimplexGrinnell—a major business segment of Tyco International Ltd. At SimplexGrinnell, Ms. Patry represented her business unit in the development of the Tyco global information technology strategy.

With more than 25 years of experience defining technical vision and delivering insightful IT solutions, Ms. Patry has held a number of management and technology leadership positions with companies such as Freddie Mac and Mariner Post Acute Network. She has also served as an independent IT management consultant for the public and private sectors.

Rob Peglar
Rob Peglar, SNIA Tutorials Chair; Member Green Storage Initiative Board of Directors; Member SNIA Board of Directors, (and Vice President, Technology, Xiotech Corporation)
Rob Peglar is Vice President, Technology for Xiotech Corporation. A 31-year industry veteran and published author, he leads the shaping of strategic vision, emerging technologies, defining future offering portfolios including business and technology requirements, product planning and industry/customer liaison. He is a member of the SNIA Board of Directors, serves as Chair of the SNIA Tutorials, as a Board member of the Green Storage Initiative, and as Secretary/Treasurer of the Blade Systems Alliance. He has extensive experience in storage virtualization, the architecture of large heterogeneous SANs, replication and archiving strategy, disaster avoidance and compliance, information risk management, distributed cluster storage architectures and is a sought-after speaker and panelist at leading storage and networking-related seminars and conferences worldwide.

Prior to joining Xiotech in August 2000, Mr. Peglar held key technology specialist and engineering management positions over a nine-year period at StorageTek and at their networking subsidiary, Network Systems Corporation. Prior to StorageTek, he held engineering development and product management positions at Control Data Corporation and its supercomputer division, ETA Systems.

Mr. Peglar holds the B.S. degree in Computer Science from Washington University, St. Louis Missouri, and performed graduate work at Washington University's Sever Institute of Engineering. His research background includes I/O performance analysis, queuing theory, parallel systems architecture and OS design, storage networking protocols, clustering algorithms and virtual systems optimization.

Joseph Pucciarelli
Joseph Pucciarelli, Program Director, Technology Financing & Management Strategies , IDC
Joseph Pucciarelli provides wide-ranging research on IT leasing and financing strategies for both providers and IT organizations, IT organization management practices such as chargeback, funding strategies, and capital allocation strategies; and IT organization financial practices such as equipment and software capitalization guidelines, vendor management, and on-demand contract management. He provides research coverage for leading IT financing providers such as CIT, HP Financial Services, GE Capital, IBM Global Financing and Oracle Financing Division; as well as supporting financing program pricing, residual risk management and distribution strategy analysis.

Mr. Pucciarelli's research is published principally within IDC's Technology Financing Strategies and Technology Valuation Services; and Industry Insights' IT Management Service research programs. In addition, he provides special support through a range of custom consulting projects and multi-client research programs.

Mr. Pucciarelli is a noted analyst who has been quoted extensively, as well as a frequent presenter at business conferences. His research on IT security and the U.S. financial system prompted a Congressional hearing before which he was called to testify.

With more than twenty years of broad-ranging business experience in the financing and technology industries, Mr. Pucciarelli has held a variety of consulting, product marketing, risk management, and senior management positions with companies including Gartner, GE Capital, Peregrine Systems and his own company, ComplianceOfficerForum.com. Mr. Pucciarelli graduated with Honor from Stevens Institute of Technology, Hoboken, NJ with a bachelor's degree in systems planning and management.


Neal Puff
Neal Puff, Chief Information Officer, Yuma County, Arizona
Neal Puff has served as CIO of Yuma County, AZ for approximately two years and has over twenty years experience leading technical groups in high-tech manufacturing, consumer electronics and big-five accounting industries. In 2007 Yuma County received a sixth place ranking in the Center for Digital Government's Digital Counties Survey, up four places from a tenth place ranking in 2006. Puff is the author of the book, Security for People and Computers, and holds current CISSP, GSEC and PMP certifications, along with a Bachelor's Degree from Purdue University and an MBA from Indiana Wesleyan University. He recently earned the Certified Public Manager (CPM) certification from Arizona State University and was honored by Computerworld as one of their 2008 Premier 100 IT Leaders.

Bob Rogers
Bob Rogers, SNIA Data Management Forum ILM Initiative Co-Chair, (and Chief Technology Officer and Founder, Application Matrix)
Bob "Mister" Rogers has more than twenty-five years of storage, systems and performance management experience. Mr. Rogers is presently Chief Technology Officer and founder of Application Matrix, a startup focusing on service level management (SLM) and Business Service Management (BSM) tools. At BMC Software, he was Chief Storage Technologist of the Storage Division. As Chief Architect at SOFTWORKS, he orchestrated the development of storage software for heterogeneous platforms and was instrumental in leading the company through its 1998 Initial Public Offering (IPO) and EMC's acquisition in 2000. Mister Rogers led several of IBM's product introduction programs including ADSM (now the Tivoli Storage Manager), HSM, and DFSMS (IBM's Systems-Managed Storage) prior to joining SOFTWORKS. Mr. Rogers is a prolific writer, speaker, sought-after consultant in his field, and one of the founding members of the Storage Networking Industry Association (SNIA) ILM Technical Working Group.

Alexandra Sullivan, Program Engineer, U.S. Environmental Protection Agency
Alexandra Sullivan is a program engineer with the U.S. Environmental Protection Agency in the ENERGY STAR Program for commercial buildings. She oversees the development and maintenance of the national energy performance rating system, which expresses the performance of commercial buildings on a scale of 1-to-100.

The rating system is housed within EPA's Portfolio Manager, an online tool that allows users to enter and track energy and water consumption in commercial buildings. Portfolio Manager and the national energy performance rating system are widely used to evaluate the performance of a diverse group of commercial buildings including offices, schools, supermarkets, hospitals, and hotels.

Alexandra holds a BS in chemical engineering from Brown University and professional experience in soil and groundwater remediation systems. She began work at the EPA in 2005, after completing an MPA in environmental policy at Columbia University's School of International and Public Affairs. At ENERGY STAR, she coordinates statistical analyses and evaluates measures of energy performance in order to update and expand the technical capabilities of Portfolio Manager.

Don Tennant
Don Tennant, Senior Editor-at-Large, Computerworld and InfoWorld
As Editorial Director of Computerworld and InfoWorld, Don is responsible for the editorial operations of the two IDG media outlets. Since joining Computerworld in 2000, Don has held several positions, including Editor in Chief. He previously spent eight years as Editor in Chief of the Hong Kong edition of Computerworld. Don was presented with the 2007 Timothy White Award for Editorial Integrity by American Business Media, and is a recipient of the prestigious Jesse H. Neal National Business Journalism Award for editorial excellence in news coverage. His weekly editorial column won national gold awards from the American Society of Business Publication Editors (ASBPE) in 2006 and 2007, and a national gold award from Trade, Association and Business Publications International (TABPI) in 2006. Under his leadership, Computerworld has won dozens of editorial awards, including ASBPE's Magazine of the Year Award in 2004 and 2006. Don has also served in the U.S. government's intelligence community, including seven years with the National Security Agency. He holds a B.S. in language degree (cum laude) from Georgetown University in Washington, D.C.